What we do for our clients

Introduction

At Mednet, we are a consulting firm based in both Harare and Bulawayo. Our primary focus is representing various local medical aid and international health insurance companies on behalf of our members. We strive to provide exceptional services and support to ensure our members receive the best possible benefits and coverage.

Management of your account

One of the key advantages of being a member of Mednet is that we take care of managing your account at no cost to you. We understand the complexities of medical aid and health insurance, and our dedicated team is here to handle all aspects related to your account. This includes assisting with any queries you may have regarding your benefits or services.

Collection and receiving of claims

Submitting claims and following up on payments can often be a time-consuming process. However, with Mednet by your side, you can rest assured that we will handle all claim-related matters efficiently. We collect and receive claims on your behalf, ensuring that the necessary documentation is complete and accurate. Our proactive approach includes following up on payments, so you can focus on your well-being without worrying about reimbursement.

Keeping an updated record

Maintaining an updated record of your claims is crucial for both your peace of mind and future reference. At Mednet, we understand this importance, and our systems are designed to keep track of your claims and payments effectively. This ensures transparency and allows us to provide you with accurate information whenever you need it.

Handling renewals smoothly

Renewals can often be a stressful period, particularly when it comes to verifying invoices and premiums. With Mednet, you can rely on our expertise to handle renewals seamlessly. We review all necessary documents, ensuring that your cover runs smoothly without any interruptions. Our meticulous approach guarantees that you have the right coverage at all times.

Personalized help during office hours

We believe in providing personalized help to our members, which is why our office is open during office hours. Whether you have questions, need assistance with claims, or simply want to discuss your options, our friendly team is always available to provide the support you need. We strive to create a welcoming environment where you feel comfortable seeking guidance on any aspect of your medical aid or health insurance.